At Medallion Sports, we take pride in providing high-quality customized products. Since all items sold through our online store are custom-made, all sales are final, and we do not offer refunds or exchanges.
What If There Is a Problem with My Order?
If you receive an item that is defective, damaged, or incorrect due to an error on our part, please contact us within 5 days of receiving your order. We will work to resolve the issue by offering a replacement or other appropriate solution.
To report an issue, please email us at orders@medallionsports.com with:
•Your order number
•A description of the issue
•Clear photos of the defective or incorrect item
Sizing & Order Accuracy
Please carefully review size charts and product details before placing your order. We are unable to offer replacements or refunds for items that do not fit properly or for errors in ordering (such as selecting the wrong size or color).
Questions?
If you have any questions about our return policy, please contact us:
Medallion Sports LLC
Thank you for your understanding and support of custom-made products!